Team Access

Invite team members and manage roles for Viewer, Agent, and Owner access to your workspace.

Written By ScaleFlows Team

Last updated 22 days ago

๐Ÿ’ก Tip: Use this to grant additional access to your workspace.

Video Guide

Text Guide

Step 1. To manage your team's access and activity, go to Settings โ†’ Team Access.

Team access view

Step 2. Click Invite Member.

Step 3. Enter the person's email address.

Step 4. Choose their role (Viewer, Agent, Admin, or Owner).

๐Ÿ’ก Tip: Assign Viewer roles to team members who only need to monitor conversations. Reserve Owner for the primary account holder or authorized staff who manage billing and full settings.

Step 5. Click Send Invitation. They'll receive an email with a link to join your store.

Invite member

Manage Members

Edit team member
ActionDescription
Change roleClick a member and change their role.
RemoveRemove a member from the store.
Pending invitationsSee and cancel invitations that haven't been accepted yet.
Pending invitations